Starfish

Your homepage displays upcoming appointments and date-based tasks on the left to help you plan your week. From here you can configure your profile, access your support network, set up meetings with your advisor, and view your courses.

1. Go to https://flcc.starfishsolutions.com/starfish-ops/.
2. Login with your FLCC email and password.
3. This will bring you to the Starfish homepage. From here you can update your profile, view recent flag activity, and set up a meeting with your advisor. The right hand column of your Dashboard highlights items that require your attention and may include alerts related to your class work and kudos from your instructors. The icons on the left allow you to access the different features available in Starfish like your Success Network, Courses, and Messages.

The Institutional Profile page is a place where students can update their contact information and notification preferences. This information is visible by faculty, academic, and support advisors.

1. Access Starfish.
2. From the Starfish homepage, click your name (upper right corner of the screen).
3. Edit your information.
4. Click the Submit button to save all changes you have made to the page.

The My Success Network page lists the people and services that are available to assist you: your instructors, faculty advisors, academic advisors and support advisors.

1. Access Starfish.
2. Click the My Success Network icon on your homepage to display your personalized network.
3. For each person or service listed, you will find their picture and contact information, and if they have online scheduling set up, there will be a link to Schedule Appointment.
4. Using the dropdown menu in the upper right corner, you can select to view people and/or services, or choose to only view people from the current term.

You can schedule an appointment with your advisors or instructors in a few easy steps.

To schedule a new appointment:

1. Access Starfish.
2. Once in Starfish, click the blue home tab on the top left of the screen.
3. Select the My Success Network icon in the left hand column.
4. Click the Schedule Appointment link next to the service or individual's name with whom you would like to make an appointment.
5. Find your desired date and time on the calendar, and click Sign Up. Fill in the details, follow the on screen instructions and hit Submit or Schedule.
6. You should receive an email confirming your appointment.

To change an existing appointment:

1. Access Starfish.
2. Upcoming appointments will be listed on the left column of your Dashboard.
3. Click the edit icon to modify the reason for the appointment or the cancel icon to cancel it. You must cancel the appointment and schedule a new one if you need to change the date or time. Hit submit to save your appointment changes or cancellation.

If you need help and are not sure who to ask, use the Request Help feature to get connected to the appropriate services on campus.

1. Access Starfish.
2. Click the Request Help icon on your homepage and then click on the blue Help Me button.
3. Fill out the Request Help form that appears and include as much detail as possible explaining what you need help with.
4. Hit the blue Submit button. Someone will respond to your request for help within 24 hours.

The Courses page allows you to review your current and past courses, as well as contact information for instructors and support services affiliated with each course. The History page contains a record of previous meetings, messages, flags and kudos received, and notes entered by instructors. The Messages page contains all prior notifications that were sent to your email.

1. Access Starfish.
2. Click the Courses icon on your homepage to display information about courses you are enrolled in, as well as contact information for instructors. Similar to the My Success Network page, it is personalized to show the people specific to the courses you are taking and also the support services available for each course.
3. Click the History icon on your homepage to display information about past meetings you have scheduled through Starfish. Click the Messages icon on your homepage to display previous notes, meeting outcomes, flags, kudos, or other notifications you have received through Starfish.

Instructions, user guides, updates, and other relevant information about Starfish pertaining to faculty and staff are available on the Starfish information page on the Intranet under team sites.